Terms of Service

1. Agreement to these terms

These Terms of Service govern your access to and use of faqlogic. By creating an account, using the dashboard, or installing the faqlogic snippet on your website, you agree to these terms.

If you have questions about these terms, contact us at hi@faqlogic.cc.

2. What faqlogic provides

faqlogic helps website owners scan existing FAQ content, improve questions and answers with AI-assisted workflows, publish an embeddable FAQ, and reorder FAQ questions based on aggregate visitor question clicks.

The service is intended to support your content workflow. You remain responsible for reviewing and approving any FAQ content before you publish it.

3. Accounts and security

You are responsible for the accuracy of the account information you provide and for keeping your login credentials secure.

You must notify us promptly if you believe your account has been accessed without permission.

4. Your content and websites

You keep ownership of the website content, FAQ questions, answers, domains, and related materials you provide to faqlogic.

You grant faqlogic permission to process that content only as needed to provide, maintain, secure, and improve the service.

5. AI-assisted output

faqlogic may use AI to suggest FAQ questions, answers, summaries, or improvements. AI output can be incomplete, inaccurate, or unsuitable for your business context.

You are responsible for checking AI-assisted output before publication, especially where the content relates to pricing, legal rights, refunds, warranties, regulated claims, or customer obligations.

6. Acceptable use

You may not use faqlogic to violate the law, infringe third-party rights, distribute malware, interfere with the service, attempt unauthorized access, or publish deceptive, harmful, or abusive content.

We may suspend or restrict access if we reasonably believe an account or website is misusing the service or creating risk for faqlogic, users, visitors, or third parties.

7. Subscriptions and billing

faqlogic offers a Free plan and a Pro plan. Pro is currently priced at $19 per month and includes up to 3 properties, expanded AI usage, longer analytics history, weekly reports, and removable powered-by branding.

Subscription fees are charged in advance and continue until cancelled. You can manage or cancel billing from the account area when Stripe billing is active.

8. Refunds

If you believe you were charged in error or want to request a refund, email hi@faqlogic.cc with your account email and the charge details.

Refunds are reviewed case by case. Cancelling a subscription stops future renewal charges but does not automatically refund past billing periods.

9. Service availability

We aim to keep faqlogic reliable, but we do not guarantee uninterrupted or error-free operation.

We may change, pause, or discontinue parts of the service when needed for maintenance, security, legal, or product reasons.

10. Limitation of liability

To the fullest extent permitted by law, faqlogic is provided on an as-is and as-available basis.

We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data, arising from your use of the service.

11. Contact

For support, legal, privacy, or billing questions, email hi@faqlogic.cc.